Experienced operations executive joins Delta Dental of Arizona
Jeff Wilkinson Named Director of Account Management at Delta Dental of Arizona
GLENDALE, Ariz. (May 18, 2023) — Delta Dental of Arizona (Delta Dental) is pleased to announce that Jeff Wilkinson has joined the dental insurer as its director of account management. In this role, Wilkinson will strategically engage internal resources to bring the best possible experience to Delta Dental clients. He will lead a talented team of account executives serving the company’s various segments of group dental and vision clients with 50 to 50,000+ employees.
Wilkinson brings a wealth of experience to the position, including more than 10 years in various leadership roles with Total Dental Administrators (TDA). In his most recent position as vice president of operations, Wilkinson was a key member of TDA’s executive team. During that time, he directed all departmental activities and coordinated policies, goals and objectives for multiple departments; oversaw the recruitment, hiring, onboarding and training of new staff members; monitored overall performances with tracking and established corrective measures as needed; and spearhead and directed all Arizona operations, including administration, claims payments, individual plan sales and service, customer service and enrollment. In addition to his work with TDA, Wilkinson served as director of sales for Well Steps in Gilbert, Ariz. and as a branch manager at Kenney Manufacturing.
“Jeff’s experience as it relates to creating and building profitable relationships; leading multi-dimensional teams in a fast-paced environment; interpersonal communication skills; and metrics-based problem solving and decision-making is in perfect alignment with Delta Dental of Arizona and our dynamic vision for responsible and sustainable growth,” said Michael Jones, president and chief executive officer of Delta Dental of Arizona. “He will be an immediate and invaluable asset to our team.”
Wilkinson earned his bachelor’s degree in business finance and management and his master’s degree in business administration from the University of Phoenix. He holds Arizona Accidental/Health and Life Producers Licenses and is a member as well as a past-president of both the Greater Phoenix Association of Health Underwriters and Arizona Association of Health Underwriters. Wilkinson is also a member of the National Association of Benefits and Insurance Professionals.
Wilkinson’s first day was May 8, 2023.
About Delta Dental of Arizona
Delta Dental of Arizona is the leading dental benefits provider in Arizona, serving more than 1.3 million enrollees and more than 3,700 contracted dentists across the state. Passionate about oral health and its importance to generations of families, Delta Dental of Arizona has worked for over 50 years to improve oral health by emphasizing preventive care and making dental coverage accessible to a wide variety of employers, groups, and individuals. Since 2010, Delta Dental of Arizona, through its Foundation, gave over $16 million to support oral health education and disease prevention programs for underserved and uninsured communities across the state. For more information about Delta Dental of Arizona, visit www.deltadentalaz.com.